This time, a collection of links (and summaries) including articles related to: Social media and social search, web strategy and web management, Optimisation, usability testing and Eye tracking. Social media & social search Google Search Finally Going Fully Social With Shared Twitter Links And Even Quora Data More Google (social) search
This edition’s collection of links includes posts related to: Eye tracking and user testing, Intranets, UX, usability and web strategy, SEO, and web development. User experience, usability & web strategy Good usability makes a website This one quote from the article pretty much says enough: “Usability testing is no longer
Yammer has a wonderfully disruptive marketing strategy – anyone with an email address can sign up and become part of the network for that email domain. No IT procurement process, no buy-in, no permission from anyone – you just get on with it and start collaborating. Collaboration behind your back A lot
Information Architecture 101: Techniques and Best Practices A great “briefing paper” from Six Revisions, intending to raise awareness of the discipline with designers. Mental Models The latest Alertbox post covers what users think they know and how that affects their behaviour. Users, designers and developers all have differing mental models.
Implementing Yammer within Your Organization Using Twitter Best Practices The featured tool in this article is Yammer, but the tactics and principles described are valid for whatever intranet collaboration tool you are rolling out. Three critical tactics according to Hanesbrands: Gain leadership support, Partner early with IT, Help employees use
The concept of choosing to follow someone is very familiar to those of us active on twitter. As is the concept of not following someone. In small organisations, my experience has shown that normally everyone would follow everyone. This is largely because small organisations are likely to be cohesive as
if we do our change management correctly all we need is micro-blogging, a document management system that gives URL’s and maybe a link-trimmer Is Twitter Knowledge Management? by Dave Mastronardi. Like Dave, I’m increasingly convinced that a microblogging tool could solve many knowledge management and intranet effectiveness issues
Over the past 18 months I’ve been overseeing the implementation of Yammer (intranet social networking tool) in a small business. The goal was to reduce the amount of ideas, discussions and knowledge circulating in emails sent to a limited audience and increase knowledge sharing and learning. It’s taken