Information Architecture 101: Techniques and Best Practices A great “briefing paper” from Six Revisions, intending to raise awareness of the discipline with designers. Mental Models The latest Alertbox post covers what users think they know and how that affects their behaviour. Users, designers and developers all have differing mental models.
Implementing Yammer within Your Organization Using Twitter Best Practices The featured tool in this article is Yammer, but the tactics and principles described are valid for whatever intranet collaboration tool you are rolling out. Three critical tactics according to Hanesbrands: Gain leadership support, Partner early with IT, Help employees use
The concept of choosing to follow someone is very familiar to those of us active on twitter. As is the concept of not following someone. In small organisations, my experience has shown that normally everyone would follow everyone. This is largely because small organisations are likely to be cohesive as
Free SEO Copywriting Report Related to my SEO Checklist/SEO Guidelines for content writers Brian Clark has covered similar ground and gives some good advice in his PDF. (although ultimately it’s an advert for their automated product – Scribe) Blog Title Optimization: 6 Simple Steps for SEO Copywriters More SEO
Common and real concerns about intranet micro-blogging Oscar de-bunks, with the help of some sociology and communication theory, a few of the most commonly aired concerns regarding the using of micro-blogging as an intranet tool Top 5 Misconceptions about How Social Media traffic Converts Jesper helps explain how social media