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Trends

Groundswell

  • James Royal-Lawson

James Royal-Lawson

Jun 10, 2009

You cannot ignore this trend. You cannot sit this one out. Unless you are retiring in the next six months, it’s too late to quit and let somebody else handle it.

About the “groundswell” social computing trend. Taken from Groundswell, winning in a world transformed by social technologies. My summer reading for this year.
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Loops, arcs, terrain, and domain - 4 elements of service design

In this article, I build on Stephen Anderson’s thoughts about customer journeys and how we work with them as designers. I expand on the ALT-X model Stephen (and Erik Flowers) presented, and suggest some adjustments, from an economics viewpoint. Inspiration Most of the time, I don’t need much
Sep 10, 2021 10 min read
Hiring a less experienced designer may be cost-effective and productive

Hiring a less experienced designer may be cost-effective and productive

We need to fix the problem of junior UX designers and product designers being closed out through unrealistic expectations about their experience.
Apr 28, 2021 3 min read
This work by Beantin is licenced under CC-BY 4.0
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James Royal-Lawson