For your reading pleasure this time, a collection of links (with summaries) including articles related to: web management, SEO, intranet, UX. Web management The web is critical. The web team is not ”According to a McKinsey report, From 2004 to 2009, the Internet’s contribution to GDP in mature countries
Plain language is better for usability. Giving things descriptive, clear and to the point labels will help users complete their tasks easier. We’ve talked for years about the inside-out problem where corporate websites let internal terminology seap through into the information architecture of their external web site. OK, sometimes
Information Architecture 101: Techniques and Best Practices A great “briefing paper” from Six Revisions, intending to raise awareness of the discipline with designers. Mental Models The latest Alertbox post covers what users think they know and how that affects their behaviour. Users, designers and developers all have differing mental models.
Free, simple, random, design testing Visitors are exposed to your uploaded image for five seconds before then being asked to recall what they remember seeing (or clicking on). Potential problems with self-selection (and missing target audiences), but nevertheless a useful and cost-effective tool for the toolbox.