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customer service

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I suspect you might be a bot
Anecdote

I suspect you might be a bot

I opened up a customer service chat with Yorkshire Water. I’m not a fan of ringing up companies and talking to them. I guess that’s largely a result of decades of mental scarring from so many frustrating menu systems, dodgy hold music, being cut off mid sentence, and
Oct 6, 2017 4 min read
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James Royal-Lawson