National Rail Enquiries

A quick check of National Rail Enquiries’ new web site (released 2009-12-15) against a handful of best-practices and web standards.

The site was heralded as being made “more user-friendly after sophisticated consumer research techniques” in ATOC’s press release.

Although redesigns of websites (especially prominent ones) almost always throw up a fair few negative comments. There have been quite a number of complaints.